Ask about your sales and collections on WhatsApp
On site, in a meeting or on the road, you should not need to get back to a computer to find out how much you expect to collect this month. FORA's WhatsApp assistant answers your authorized users' questions by looking at the current data in FORA.
The assistant answers in Turkish. Questions are also best asked in Turkish; the example below is shown as it appears on the phone.
Bu ay beklenen tahsilatımız ne kadar?
Bu ay vadesi gelen ve henüz ödenmemiş taksitlerin toplamı 48.500 €. Bunun 32.000 €'su Örnek Konutları projesine ait.
Vadesi geçmiş ödemesi olan müşteriler kimler?
Vadesi geçmiş ödemesi olan 2 müşteri var: A. Yılmaz (Örnek Konutları, A-12) € 3.200 ve B. Demir (Örnek Konutları, B-4) € 7.500.
A Blok'ta müsait 2+1 daire var mı?
Örnek Konutları A Blok'ta 3 müsait 2+1 daire var: A-5, A-9 ve A-14.
In English: the user asks how much is expected to be collected this month, which customers have overdue payments, and whether there are available 2+1 units in Block A; the assistant answers each question with figures from FORA.
What you can ask
The assistant answers questions such as sales summary and revenue, realized collections, the installment schedule for the coming months, customers with overdue payments, a customer's balance, project summaries, available units and the customers with the highest balances. You can also ask for a month-by-month comparison with previous years and a simple sales projection based on recent months; projections are not a statistical model, and the answer says so.
Answers are generated automatically by AI; use the reports in FORA for important decisions.
Who it helps
- Finance managers: check expected collections and late payments quickly before month end.
- Company management: ask about a project's sales and collection status while on site.
- Before a sales meeting: check available units in a particular block or of a particular type.
The assistant's answers follow the same calculation rules as FORA's reports; amounts in different currencies are never added together as raw figures.
Read-only, within your permissions
The assistant only reads data in FORA; it never adds, changes or deletes records. Each WhatsApp number is linked to a user in your company, and the assistant only answers active users with the Manager or Finance role. The user's status and role are checked again on every message: if the user is deactivated or moves to the Sales role, the assistant stops answering that number. Questions about agency commission are only answered for users with the Finance or Manager role.
The text of questions and answers is not stored in the FORA database; the activity log only records who asked, when, and the outcome. How messages are processed is explained in the Privacy Policy.
Notifications
The same numbers can receive notifications for four events: a new sale, a collection being entered, a sale cancellation and a commission payment. Each notification type can be switched on or off for your company.
How it is switched on
The assistant is activated during onboarding for the numbers you request. We link the numbers to your users with the Manager or Finance role, and each number receives a welcome message. The number of phone numbers and monthly questions in each plan is listed in the Plans section.
WhatsApp is a trademark of Meta Platforms, Inc.